Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. physician’s certification of medical condition are required. Riverside Public Utilities - WebConnect. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. In the event of a power outage, patients requiring The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. Please call (951) 782-0330 to have Customer Service activate this option. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. Proposals must meet all of the following criteria to be eligible for consideration: Dial 909-782-0330 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . Call (951) 955 - 0493 to contact our Riverside office. Please don't fax in your application. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! 1. Please call (951) 782-0330 to have Customer Service activate this option. Total Annual Income: $8,960 Electric Gas Wood Oil and Propane. To apply online, visit https://www.caliheapapply.com/. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. Payments are made directly to the utility … California utilities suspend non-payment shutoffs due to coronavirus. During Christmas, agency provides food baskets and toys to the needy. uninterrupted service, continuous service cannot be guaranteed. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depósito es $150 por cliente, por período de 12 meses. P.O. Please sign in to your account. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. Provide valid and recent documents supporting your claim; 2. A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. The quarterly periods are as Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Who can apply to ERAP? For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). No utility shut-offs will be undertaken through the duration of the emergency. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. Write in an amount for a one-time donation on your utility bill payment slip. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at  https://www.caliheapapply.com/ . Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. Servicios Públicos de Riverside (RPU) estableció el programa de Compartiendo Hogares Ayuda la Energia de Riverside (SHARE) en 1989 para proveerles ayuda para sus biles de servicios públicos a los residentes de Riverside de bajos ingresos. Important Notice Although Riverside Public Utilities will make every effort to supply Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. If you have questions, please call Customer It takes up to two weeks to receive, review and process the application. For any questions or inquires, please email RPUSHARE@riversideca.gov. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. Housing Choice Voucher Program. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. Required forms should When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. Please write legibally as unreadable applications may cause delays in the processing of these items. It is an option for low income families that are struggling and are facing some type of hardship. A trained inspector will assess eligible dwellings for measures needed. En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de Acción Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. Instructions: All forms must be printed and filled out in blue or black ink. The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. by clicking on the “Download Application” button on the upper right side of this page. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 All needed improvements are made at no cost to you. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. Learn More Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. Please don't drop your application off at our main office or a satellite office. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. What types of utilities does the program pay for? Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Funding is limited so not all qualified applicants may be approved. In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. There are 3 ways to donate to the SHARE program fund: 1. 3.I certify that I … P.O. What are the most common reasons an application would be denied? Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. LIHEAP is a federally-funded program that is implemented by the State. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. ATTENTION: ESAP Program is on hold until further notice. This may cause your electric consumption to increase beyond normal patterns. The program has effectively assisted over 95,000 low-income residential customers. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. Riverside County assistance programs. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. Schedule an appointment today at 1-800-818-4298. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. “Utility assistance … For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. structure for the use of certain medical equipment. All other utility customers should fill out a LIHEAP application. Make a One Time Payment Click here. Program participation Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. How can I qualify? • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. A separate program application and It takes 60 to 90 days for the credit to appear on your utility bill. There are two types of air conditioners – split systems and packaged units. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. Total Monthly Income: $747. Please allow up to 2 weeks to process applications. The level of incentive for electric utility assistance is a one-time bill credit of $400 per account. Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. Añadir por cada persona adicional: These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. lower your monthly bill, while making your home more energy efficient. El programa ha asistido sobre 95,000 residentes de bajos ingresos. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … Those receiving utility assistance also receive energy conservation education. *Las Pautas de Pobreza Federal están sujetas a cambios. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. To apply, please print the appropriate forms Cualquier cambio de domicilio mientras que se está recibiendo el crédito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el período de 12 meses. Riverside Public Utilities (RPU) offers no-cost energy-saving home Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! Total Monthly Income: $747. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. SHARE customers may also apply for LIHEAP. Utility assistance Riverside County, California Envíe su solicitud SHARE con copias de la documentación requerida a: Recibirá una notificación del estado de la solicitud por correo para el programa SHARE. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. RPU’s authorized What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. 2. 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