・ KENWOOD head unit and cell-phone may not always match up properly (e.g. Some or more features may not be available for Smart Music Control App when in Pandora. [ Others ] This application uses the following permission. It has worked flawlessly for over 2 years, then all of a sudden, it stops working. ・ During Bluetooth audio playback, when the sound is interrupted by a call reception, call making, or voice recognition operation, playback may not resume automatically even after interruption ends. ・ During music streaming, the Key/Play Mode Controls or Displays related to AVRCP may not function as they should depending on the device or Music Player application. The head unit is a Kenwood DMX-7017DABS and I use a Samsung Galaxy S8. If you use the "bluetooth" audio setting on the radio, Pandora will work but you will not see any album art, not be able to change you stations, but will be able to pause and play from the radio. T-Link maximizes your in-car experience. Same problem with my DDX595. * KTC-HR300 (optional) is necessary to receive HD Radio broadcast. I would love my stereo except I was told by Car Toys to download and use the Kenwood app with it. The Android device must support the Bluetooth HID Profile, HDMI or MHL output. Instead when I try to play through spotify connect on the unit it just says "disconnect" and only plays music from the phone. Instead when I try to play through spotify connect on the unit it just says "disconnect" and only plays music from the phone. This is using the app on the radio called BT Audio. Edited original post. Some or more features may not be available for Smart Music Control App when in Pandora. I have exactly the same problem in the UK. In the last weeks when I try to play Spotify with the App the display shows "disconnected" but the music sounds without problem, as when connected with Android Auto. Kenwood Bluetooth Spotify App not connecting to Ph... [Mobile] 2020 Wrapped Stories crashing the app, "Spotify not installed" error - cannot listen on Chromecast, 2020 Wrapped STORY skipping through slides, [iOS] App crashing/draining battery rapidly, [Desktop] Local files with special characters or non-English letters in their name not working. Pandora is a third party service. This application can also display KENWOOD car receiver’s source information on the smartphone’s screen, and enables the user to make an audio setting using application's easy to use graphic user interface. This application can also display KENWOOD car receiver’s source information on the smartphone’s screen, and enables the user to make an audio setting using application's easy to use graphic user interface. Some Android device may freeze if the device is unconnected without pressing the Disconnect button. But when I want to use the Spotify App on the Headunit, the Spotify App shows "no connection". Pandora is a third party service. With convenient 2-way touch control capability. Both going into the app via my car's display and saying "Ok Google; play x on Spotify" give the same result: Spotify app opens with a "retrieving your music" message, but then nothing happens. 1 ★: Brilliant idea but it does not work.Sound still comes through speaker on phone and not car audio. KENWOOD Music Play is the app to listen to music from your Android device (Android OS 4.1 to 7.x) with the KENWOOD car-audio receiver connected via USB. ・ During Bluetooth audio playback, when the sound is interrupted by a call reception, call making, or voice recognition operation, playback may not resume automatically even after interruption ends. The Phone connects via Bluetooth to the Headunit and provides me using the Headunit to take Calls and using Bluetooth Media to Stream the Audio on my Phone. Have also updated the Kenwood unit to the latest firmware posted on their site. T-Link maximizes your in-car experience. This started few weeks ago, until that it worked fine. Most Relevant Answer. [ Compatible device ] Android OS ver 5.0 or higher. We support the following 10 languages: When I plug my phone in to the USB port, the prompt pops up to “allow” Kenwood‘s app to work with my phone and stereo. I tried everything from clearing the Cache for Spotify on my Phone to restarting everything. Check Use cellular data. Kenwood Bluetooth Spotify App not connecting to Phone. I even got a new phone, thinking that was the issue. Hello, I have the exact same problem with my Kenwood DMX-7017BTS unit. Spotify app in the unit keeps saying "disconnect" even though I can play through bluetooth or android auto via usb just fine. Search for "Kenwood Smartphone Control" in Google play to find and install the most current version. ・ On certain cell-phones, the other party's phone number and name may not be displayed properly at call reception, while talking, or while talking to a call-waiting caller. I have updated every app and phone, even the unit firmaware to the latest, tried resetting and installing, but nothing works. as soon as you unplug your phone to do anything, it's a pita to get your music going again. If anyone has any suggestions, please offer 'em up. Hi, since I updated Android auto to 4.5.592854-release Spotify isn't working properly. Sick and tired of apply beta testing they updates on the end user. I'm using the apple cable that was shipped with the phone. Now it does not at all. Nothing seems to work, even tried other android phones beside my Nokia 7 plus, but same thing. KENWOOD Music Play is the app to listen to music from your Android device (Android OS 4.1 to 7.x) with the KENWOOD car-audio receiver connected via USB. Worked perfectly with my 2 Android phones until week ago. If I select Spotify as source, it says "Disconnected" over the screen even though BT is still connected. I have removed the Spotify app, reset the head unit to default, tried a Sony Xperia XZ handset, but it will not connect. You are not yet connected to the car receiver. Just "disconnect" showing in the spotify app in the unit. Now it hasn't worked at all for three days. "edit" Forgot to mention that I have nokia 7 plus android phone and also tried Samsung Galaxy xcover4 but it's just the same thing, keeps saying "disconnect". It does connect by USB so I know teh connection works, I have reset the phone and no joy. My Phone is the Samsung Note 8 and everything is Up to Date, also the Headunit. Depending on the app, the touch keys may not work or be displayed. • Android, and Android logo are trademarks of Google Inc. KENWOOD DASH CAM MANAGER for model DRV-A301W/A501W/ A501WDP/A601W/A601WDP/ A700W/A700WDP, KENWOOD VIDEO PLAYER for model DRV-A100/A201/A301W/A501W/ A501WDP/A601W/A601WDP/ A700W/A700WDP, KENWOOD ROUTE WATCHER II for model DRV-320/330, KENWOOD DRIVE REVIEWER for model DRV-410/430/830/N520, KENWOOD DRIVE-VIEW PLAYER for model KCA-DR300, KENWOOD Music Editor Light FAQ & Program Download, About Audio File Specification & USB Device, KENWOOD Advanced Navigation I/F Compatibility List, Navigation/Multimedia receiver firmware updates, Navigation software updater on Garmin website. Hey folks,We've noticed a few people are still having this issue. If anyone finds a solution, please let me know. CarPlay is a smarter and safer way to use your iPhone in the car — allowing you to stay focused on the road. Because I am not alone with this Problem. On my kenwood 9904s sometimes an app doesn't load, or clicking a song/playlist in an app doesn't play. To enable the touch operation on this unit, install "Kenwood Smartphone Control" and start it. Please try again with another USB data cable. T-Link is a smartphone screen sharing application designed for Display Audio. I can select BT as source and spotify plays songs, displays song info on the unit - but there is no album art, and no spotify-specific controls (like, add, playlists, etc). Once connected, JVC Music Play will run automatically in the background, and will place a notification icon, both in the notification bar and the notification menu. We're not able to provide an exact timeline for a fix at the moment, but we'd recommend keeping your Spotify app up-to-date to ensure you're on the latest version. 4 ★: Has nothing to do with my Kenwood, but is one of the best music organization/players I've ever seen.It's light weight and does a fantastic job with a bonus - it organizes music … Youtube Music does not work properly with the new Carplay on iOS 13. I can play through bluetooth or android auto via USB cable just fine. Since Alexa doesn’t work i figures it was an apple issue and CarPlay isn’t playing nice and there’s some fix. I actually have to restart infotainment system sometimes because the volume control stops working midway through using it. Every time I get in the car. in my case the kenwood is a dnx6190hd. This not what we pay so much money for. i updated all firmware. If I connect by USB and use android auto, spotify does work within the android auto interface (shows art, song info). At first the Car play would work intermittently. Check that you are using a 2015 KENWOOD Receiver model. • The function displayed in gray color is not active and that data will not be output. ・ During Bluetooth audio playback, when the sound is interrupted by a call reception, call making, or voice recognition operation, playback may not resume automatically even after interruption ends. Same issue. Is any solution for it?? using my cars headunit, which is a Kenwood DDX4017BT. JVC Music Play is not launched after I connect the USB cable to the JVC Receiver. But only if that app is running. Make sure that your iPhone has the latest version of iOS.If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step: Untill about a month ago, then suddenly stopped install `` Kenwood Control. Work by operation on this unit, updated phone apps, resetted everything installed. The touch operation on display audio depending on the Headunit, the Media player, no joy is. Doesnt lock up while you 're trying to find and install the recommended Kenwood Music play app is free... The jvc Receiver cars Headunit, which is a Kenwood DMX-7017DABS and i fixed the by! Cut the line even if the device is unconnected without pressing the disconnect.. The road in this thread work their site which is a Kenwood DMX-7017DABS and i use a Galaxy! 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